PRSONAS Acceptable Use Policy

Revised: July 1, 2025


The mission of the PRSONAS team is humanize the digital experience by providing customized avatar-based solutions that support inclusivity and appeal to a diverse demographic. To accomplish this goal, we need to keep our products and services running smoothly, quickly, and without distraction. For this to happen, we need to ensure that no one misuses or abuses our
products and services.

To describe exactly what we mean by “misuse” or “abuse” – and help us identify such transgressions and react accordingly – we’ve created this Acceptable Use Policy. Under this policy, we reserve the right to take action if we see objectionable content that is inconsistent with the spirit of the guidelines, even if it’s something that is not forbidden by the letter of the
policy.

Here’s what is not allowed:

Disruption

  • Compromising the security or operation of our systems. This could include probing, scanning, or testing the vulnerability of any system or network that hosts our services. This prohibition does not apply to security assessments expressly permitted by PRSONAS
  • Tampering with, reverse-engineering, or hacking our services, circumventing any security or authentication measures, or attempting to gain unauthorized access to the services, related systems, networks, or data
  • Modifying, disabling, or compromising the integrity or performance of the services or related systems, network or data
  • Deciphering any transmissions to or from the servers running the services
  • Overwhelming or attempting to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consumes extraordinary resources (CPUs, memory, disk space, bandwidth, etc.)

Wrongful activities

  • Misrepresentation of yourself, or disguising the origin of any content (including by “spoofing”, “phishing”, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with PRSONAS or any third party)
  • Using the services to violate the privacy of others, including publishing or posting other
    people's private and confidential information without their express permission
  • Using our services to stalk, harass, bully, intimidate, or post direct, specific threats of
    violence against others
  • Using the services in furtherance of any illegal purpose, or in violation of any laws
    (including without limitation data, privacy, and export control laws)
  • Accessing or searching any part of the services by any means other than our publicly
    supported interfaces (for example, “scraping”)
  • Using meta tags or any other “hidden text” including PRSONAS’s or our suppliers’
    product names or trademarks
  • Using the services to engage in, promote, or facilitate practices or behaviors that could
    lead to discriminatory, unfair or harmful treatment of individuals or groups of people,
    particularly on the basis of sensitive or protected attributes or characteristics

Inappropriate communications

  • Disparaging PRSONAS or our partners, vendors, or affiliates
  • Promoting or advertising products or services other than your own without appropriate
    authorization
  • Seek to override or circumvent the technical or safety measures designed to safeguard
    our services, or intentionally prompt our services to act in a manner that violates this
    policy

Inappropriate content

  • Posting, uploading, sharing, submitting, using the services to generate, facilitate, promote, or otherwise provide content that:
    • Violates or infringes PRSONAS’s or a third party’s intellectual property or other rights, including any copyright, trademark, patent, trade secret, moral rights, privacy rights of publicity, or any other intellectual property right or proprietary or contractual right, or where we receive notice of alleged violation or infringement in accordance with our Reporting Guidelines
    • Is false, misleading, deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening, harmful, sexually explicit (including child sexual abuse or exploitation material, which we will remove and report to law enforcement and the National Center for Missing and Exploited Children), indecent, harassing, or hateful
    • Depicts or encourages serious harm or any form of violent, illegal, tortious, fraudulent, malicious, or dangerous conduct
    • Attacks or discriminates against others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, medical condition, or other similar status
    • Contains viruses, bots, worms, scripting exploits, or other similar materials
    • Is intended to be inflammatory
    • Could otherwise cause injury, damage, death, or credible risk of harm to PRSONAS, the services, its users, or any third party
    • Has been previously removed for violating the policy


Inappropriate use of avatar services

When you use any of our avatar offerings and features, we also won’t allow any use of those services to:

  • Make automated decisions with legal or similarly significant effects, including in any domain that may affect an individual’s rights, safety, health or well-being (for example, in the domains of finance, credit, insurance, employment, housing, education, essential services, law or law enforcement, migration, management of critical infrastructure, judicial proceedings or social scoring)
  • Engage in political campaigning or lobbying, including generating campaign materials to influence a political process, or to interfere with participation in electoral, democratic or civic processes
  • Mislead individuals into believing that they are communicating with a human when they are not, or claim that content generated through our artificial intelligence offerings and features was generated by a human
  • Depict or impersonate any other individual or organization without their consent, authorization or legal right to do so
  • Engage in, generate or promote disinformation, misinformation, false online engagement (such as fake reviews), plagiarism or academic dishonesty
  • Engage in erotic, romantic or sexually explicit chat with any of our artificial intelligence
    offerings and features

In this Acceptable Use Policy, the term “content” means: (1) any information, data, text, software, code, scripts, music, audio, sound, images, graphics, videos, recordings, messages, tags, interactive features, or other materials that you create, post, upload, share, submit, or otherwise provide in any manner to the services and (2) any other materials, content, or data you provide to PRSONAS or use with the services. “Content” also includes submissions by others that you authorized or facilitated to use the services.

PRSONAS reserves the right to interpret the guidelines and take (or refrain from taking) action in its sole discretion. Without affecting any other remedies available to us, PRSONAS may permanently or temporarily remove or disable access to unacceptable content or terminate or suspend a user’s account or access to the services, without notice or liability if PRSONAS (in its discretion) determines that a user has violated this Acceptable Use Policy. All users, customers, developers, and resellers accessing PRSONAS software or services agree to cooperate with us to investigate and remedy any violation.